Couples who are headed for a trial date may be ordered by the court to go through mediation before that date is set, however, mediation can also be voluntary. If the couples are unable to resolve their issues through mediation, they are free to pursue any other remedies they choose. Mediation is generally better for the children involved, as it allows the couple to make decisions which are in the best interests of the entire family in a non-contentious manner. Children can be damaged by hearing their parents argue and say things to one another that children should not hear. Many parents who end up litigating their divorce are not hesitant to say ugly things about the other parent in front of the children. Parents who make a conscious decision to mediate their divorce, are also more likely to be aware of ensuring the children are not privy to contentious behavior between the parents.
If the parties cannot agree on custody, the court will usually order county, court or social services or a guardian ad litem to investigate the ability of each parent to care for and raise the children.  The social worker, court services worker or guardian ad litem will usually interview each parent.  They will contact friends and family, teachers, counselors, doctors, and other professionals who have seen the family.  The investigator then writes a report to the court and makes a recommendation about custody.  Your attorney may be given a copy of the report.  The parties are usually required to pay the costs of a custody investigation based on their ability to pay. The court does not have to accept the recommendation of the investigator, but considers it very seriously.
Most courts give parents the opportunity to work with independent evaluators soon after the case is filed to see if they can reach an agreement about custody, parenting time, money and property. The two types of ENE are: Financial ENE (FENE) to settle financial disputes and Social ENE (SENE) to settle custody and parenting time issues involving their children.
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